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Veteran Honors Her Jackson & Coker Manager With Patriot Award

When Tamara Wolters received a call in October 2017 that her Army National Guard unit would report for duty within 24 hours, she had to spring into action quickly.

She was at her desk at Jackson & Coker – where she works as a Service Coordinator, helping physicians and advanced practitioners get to work in communities across the U.S. – when she got the call.

Hurricanes Irma and Maria had left the Caribbean devastated and Tamara’s unit – the 108th Med Co of Allentown, Pennsylvania – went to help. Tamara had 24 hours – 13 of which she would spend driving – to report. She had less than half a day to pack up her belongings, set her bills to autopay, find a temporary home for her dog, inform her family, and tell her manager she’d be out of work for an unknown length of time.

Tamara’s manager, Christy Shelton, Division Vice President at Jackson & Coker, jumped into action. She assured Tamara that her job here would be waiting for her upon her return, whenever that was. She immediately coordinated a team meeting to distribute Tamara’s workload. Tamara was able to get out the door quickly to go take care of things at home.


Tamara Wolters, a Jackson & Coker associate, serves with the Army National Guard in the U.S. Virgin Islands.

Tamara Wolters serving in the U.S. Virgin Islands.


During her time on duty, Christy made sure Tamara’s tasks were covered. Tamara missed the open enrollment period to sign up for benefits, and Christy made sure she was enrolled for coverage for 2018. She checked in with Tamara regularly to make sure things were okay and to keep our Human Resources department up-to-date on her drill schedule.


Jackson & Coker veteran helping a hurricane survivor in the Caribbean.

Tamara providing care to a hurricane survivor.


The most important thing to Christy, though, was to make sure Tamara knew that her Jackson & Coker family was behind her during her service.

“Christy exemplifies the definition of a leader,” Tamara said. “I am incredibly proud to have her as my manager. It is that type of leadership that sets Christy apart.”


Christy exemplifies the definition of a leader. It is that type of leadership that sets Christy apart.


Tamara spent about five months serving our country and helping the people of the U.S. Virgin Islands get back on their feet after hurricanes left the area devastated. Irma and Maria damaged about 18,500 homes and businesses on the islands. People were left without food and water, power, and other utilities.


The U.S. Virgin Islands in the aftermath of Hurricanes Irma and Maria.
Destruction in the Caribbean.
Tamara Wolters went to serve in the U.S. Virgin Islands after hurricanes hit.


In February 2018, Tamara completed her contract with the Army National Guard and was honorably discharged. Tamara came back to work at Jackson & Coker and we are so proud and grateful to have her on our team.


Christy Shelton of Jackson & Coker received the Patriot Award for supporting a Guard member.

Christy Shelton, Divisional Vice President at Jackson & Coker.

While Tamara’s team welcomed her back and celebrated her heroism, she had her sights set on recognizing someone else. She nominated her manager Christy for the Patriot Award through the Employer Support of the Guard and Reserve (ESGR).

The Patriot Award recognizes individual supervisors who offer direct support to a member of the National Reserve or Guard. It reflects the efforts made to support citizen soldiers through flexible schedules, time off before or after deployment, caring for families and granting leaves of absence if needed. According to Tamara, Christy exemplified the qualities of a Patriot Award winner time and time again.

“Jackson & Coker is proud to count Tamara Wolters and Christy Shelton as members of our team,” said Sandy Garrett, President of Jackson & Coker. “They both illustrate our core value Others First by stepping up when duty calls. I’m grateful for their dedication to our country and to Jackson & Coker.”


Jackson & Coker is proud to count Tamara Wolters and Christy Shelton as members of our team. I am grateful for their dedication.


Christy received her Patriot Award by a representative from ESGR in a surprise ceremony coordinated by Tamara and other members of Christy’s team.


Jackson & Coker is committed to supporting our service members and veterans. Click here to find out more about our work with government partners.

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