The Extra Mile: Medical Staff Professionals

Delivering positive results.

J+C Medical Staff Professionals
Celebrating J+C Medical Staff Professionals during #MSPWeek 2022.

“Medical staff professionals can contribute to positive patient outcomes by thoroughly reviewing each physician’s and advanced practitioner’s file. We eliminate potential patient risks. This ensures the best medical care is given by the right healthcare professionals,” says Alyssa Olasz,Senior Verifications Coordinator at Jackson + Coker. 

In many ways, medical staff professionals [MSPs] are gatekeepers of patient safety within the $4.1 trillion-dollar healthcare industry. They work behind the scenes ensuring physicians and advanced practitioners meet regulatory standards and, in turn, minimize patient risk. This is true at Jackson + Coker, as physicians and advanced practitioners are vetted. 

“We strive to make the privileging, verification, and licensing process as seamless as possible by being a conduit that transfers facility requirements from a clinician who has been approved for their staffing needs. This is accomplished by owning as much of the administrative burden as possible for clients and clinicians,” says Zachary Cole, Senior Privileging Coordinator at Jackson + Coker. 

The depth and breadth of MSP’s work can depend upon their role within an organization and be multifaceted. National Association Medical Staff Services (NAMSS), which has more than 5,000 members, shares ten core functional areas of the profession: 

  • Manage provider enrollment process. 
  • Analyze and manage data verification. 
  • Manage privileging or credentialing process. 
  • Conduct, participate, and maintain credentialing and privileging. 
  • Conduct, participate, and keep clinical competency evaluations and peer reviews. 
  • Compile with accreditation standards and regulatory standards. 
  • Manage compliance with state and federal accreditation and regulatory requirements.
  • Conduct, participate, and maintain primary source verification. 
  • Manage departmental operations. 
  • Facilitate medical staff functions.

“MSPs like myself strive to continually refine the locums experience. Our goal is to ensure physicians understand the client’s requirements and assist with gathering and obtaining needed information,” says Stephanie Erndl, Privileging Coordinator at Jackson + Coker. “I’m able to organize all the physician’s credentialing information in a way that makes it efficient for the client to review and process. These proactive efforts eliminate challenges within the credentialing process and make it possible to credential a physician or advanced practitioner quickly.”  

#MSPWeek is an excellent opportunity to thank these dedicated professionals for how they elevate patient care for the better. 

“I love having the opportunity to positively impact the ability of patients to receive the care they need through the physician or advanced practitioner J+C submits. The rush and fulfillment of learning an approved physician has been granted privileges to work their booked assignment is addictive. Knowing the news is welcomed by all involved in the process increases my joy and sense of fulfillment. Transforming lives is a privilege and a gift,” saysCole.  

To learn more about NAMSS, visit

If you’re a manager or healthcare organization looking to strategically strengthen your staffing mix, connect with us. Jackson + Coker can design a customized solution to help you increase positive patient outcomes. 

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Once you and our client agree to move forward with your assignment, our privileging team will assist you and the client in gathering information required by the healthcare facility to grant clinical privileges.


We contact the facility’s Medical Service Office (MSO) for their application and requirements.


We will assist you by pre-populating the facility’s application and sending to the MSO.


We will assist the board by following up on requested items.


MSO will grant privileges based on your training and experience, and you will be able to start your assignment.

Maggie Youmans

Senior Vice President, Sales

As Senior Vice President, Maggie oversees several key specialty divisions and adjacent teams. With a demonstrated history of leading teams and developing individuals across the organization, she is dedicated to inspiring, challenging and empowering associates to achieve their personal and professional goals. 

Maggie earned degrees in marketing and management focused on consumer economics from the University of Georgia, Terry College of Business. She enjoys traveling with her husband to visit different bed and breakfasts. Together, they have been able to see the beauty within their own backyard and across the country.

Connect with Maggie on LinkedIn.

Anne Anderson

Executive Vice President

"I'm passionate about the locum tenens industry - we make a real difference in the lives of both our heroic healthcare providers and the patients they treat."

Anne has been at the forefront of the evolution of locum tenens for more than 35 years. She’s a respected leader with expertise in corporate operations, risk management, credentialing, and travel services. Before joining Jackson + Coker, she served as Executive Vice President at Medical Doctor Associates, part of Cross Country Healthcare. 

An ardent industry advocate, Anne served several years on the Board of the National Association of Locum Tenens Organizations (NALTO), including two years as president. 

Anne received a bachelor’s degree in business administration from Spring Hill College. She is also a PADI open water diver and enjoys scuba diving. 

Connect with Anne on LinkedIn.