Happy Patients, Healthy Practice

How locums supports providers and facilities so they can deliver better care.
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Provider shortages are straining hospitals and clinics nationwide. With patient demand rising, healthcare recruiters and administrators face a critical challenge. How can you maintain patient satisfaction during staffing gaps? 

Locum tenens, the use of physicians and advanced practitioners on a temporary basis, has become a go-to staffing solution to answer that challenge. Many healthcare facilities no longer view locums as a last-minute way to fill a gap. Now, they are a strategic fixture in long-term plans. It is estimated that over 90% of healthcare facilities are using locums as part of their staffing mix. Why? Because locums don’t just fill gaps, they also allow facilities to innovate, expand, and stabilize their business in ways that will improve both how patients perceive their organization and their ability to provide care.

For example, if you have a physician going on maternity leave you can use a locums physician to avoid your other permanent physicians from having to cover extra shifts. This not only prioritizes your business, it prevents burnout and allows patients to maintain their care without interruptions. In this way, a well-planned locums strategy protects your team’s well-being and your business by retaining patient revenue that might be lost if services were unavailable.

Purpose-Driven Care

Locum tenens providers are not only a benefit to individual facilities, but they are also a lifeline for many communities. At Jackson and Coker, our mission is to connect providers and communities to transform lives, and we have witnessed how a locums assignment can have a transformative impact in underserved areas and in times of crisis.

Consider rural communities that struggle to attract a full-time specialist. With the help of locums physicians, local hospitals can improve healthcare access, so residents aren’t left without essential services. Last year alone, we placed providers in communities nationwide, who went on to serve millions of patients who might otherwise have waited months or traveled hours for treatment.

In 2022, Hurricane Ian struck the Florida coast, crippling healthcare resources. During the same time, a locums Certified Nurse Midwife had taken an assignment in the region that was expected to be impacted. This provider was able to give care during a critical moment and ended up staying at the facility after the storm. As a healthcare recruiter or administrator, you recognize the value of reliability and responsiveness. Access to responsive support during critical moments can strengthen your facility’s reputation in the community and reassure your team. Read the full story.

At Jackson and Coker, we see locums providers for what they really are: mission partners. They often choose locums assignments not only for career opportunities, but often out of a dedication to serve communities and address healthcare disparities. When your organization uses locums, you’re doing more than addressing a staffing need. You’re upholding your pledge to provide care in every scenario. Patients value that kind of assurance.

Building the Future of Patient Care, Together

Across all these points runs a common thread: partnership and trust. Locum tenens can deliver the best results when healthcare facilities and staffing partners, like Jackson and Coker, work hand-in-hand toward the same goal of protecting access to care for the sake of your business, your team, and your patients.

This means you have an ally to navigate changes in how healthcare operates. As challenges like provider shortages or public health crises emerge, we evolve our services to meet those needs. Whether it’s expanding our network to find you a rare specialist, finding ways to expedite credentialing during an emergency, or simply checking in regularly to fine-tune your approach to locums, we’re there for you.

In the end, maintaining patient satisfaction is a team effort. Let’s talk about how a strategic locum tenens approach can help your team care for your community – today and into the future. 

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Need licensing support? Ask our experts.

Federal facts for you.

We are a Federal Supply Schedule Contract holder. 

Federal Supply Schedule (FSS) Contract: 36F79723D0086, Professional and Allied Healthcare Staffing, effective March 15, 2023, through March 14, 2028.

NAICS Codes:
  • 561320: Temporary help services. 
  • 621111: Offices of physicians. 
  • 621112: Offices of physicians, mental health specialists. 
  • 621399: Offices of all other miscellaneous health practitioners. 
  • 621330: Offices of mental health practitioners.

Privileging.

Once you and our client agree to move forward with your assignment, our privileging team will assist you and the client in gathering information required by the healthcare facility to grant clinical privileges.

1

We contact the facility’s Medical Service Office (MSO) for their application and requirements.

2

We will assist you by pre-populating the facility’s application and sending to the MSO.

3

We will assist the MSO by following up on requested items.

4

MSO will grant privileges based on your training and experience, and you will be able to start your assignment.

Headshot photo of Maggie Youmans

Maggie Youmans

Senior Vice President, Sales

As Senior Vice President, Maggie oversees several key specialty divisions and adjacent teams. With a demonstrated history of leading teams and developing individuals across the organization, she is dedicated to inspiring, challenging and empowering associates to achieve their personal and professional goals. 

Maggie earned degrees in marketing and management focused on consumer economics from the University of Georgia, Terry College of Business. She enjoys traveling with her husband to visit different bed and breakfasts. Together, they have been able to see the beauty within their own backyard and across the country.

Connect with Maggie on LinkedIn.

Headshot photo of Anne Anderson

Anne Anderson

Executive Vice President

"I'm passionate about the locum tenens industry - we make a real difference in the lives of both our heroic healthcare providers and the patients they treat."

Anne has been at the forefront of the evolution of locum tenens for more than 35 years. She’s a respected leader with expertise in corporate operations, risk management, credentialing, and travel services. Before joining Jackson and Coker, she served as Executive Vice President at Medical Doctor Associates, part of Cross Country Healthcare. 

An ardent industry advocate, Anne served several years on the Board of the National Association of Locum Tenens Organizations (NALTO), including two years as president. Her passion for innovation has also led her to be named to Staffing Industry Analysts’ 2024 Global Power 150 Women in Staffing list. SIA recognizes Anne for easing the administrative burdens of healthcare workers through the implementation of state-of-the-art credentialing technology within the customer care team at Jackson and Coker.

Anne received a bachelor’s degree in business administration from Spring Hill College. She is also a PADI open water diver and enjoys scuba diving. 

Connect with Anne on LinkedIn.