How NPs and PAs Help Health Systems Address Physician Shortages

Learn how healthcare organizations use advanced practitioners to strengthen workforce capacity and navigate physician shortages.
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Key Points

  • Filling vacancies can indicate staffing activity, but it doesn’t necessarily reflect workforce capacity or organizational resilience.  
  • Health systems that integrate advanced practitioners into care delivery strategies are often better positioned to maintain patient access and continuity of care.  
  • Repeated reactive staffing decisions can contribute to onboarding inefficiencies, workforce instability, and limited organization flexibility, especially in rural and hard-to-fill markets.  
  • Industry data shows 80% of healthcare facilities plan to maintain or increase their use of locum tenens clinicians, reflecting the growing need for flexible workforce solutions.  
  • With physician shortages projected to reach up to 86,000 physicians by 2036, healthcare leaders are increasingly evaluating advanced practitioners as part of broader workforce planning and access strategies.  

Many health systems enter the year with staffing targets met, schedules covered, and vacancy reports trending in the right direction. Yet a physician departure, recruiting delay, retirement, or unexpected increase in patient demand can quickly expose a critical reality: being fully staffed today does not guarantee the capacity to meet the needs of tomorrow.  

This distinction is becoming increasingly important. As physician shortages continue to challenge healthcare organizations and patient demand rises across many service lines, leaders are shifting their focus from staffing stability to workforce resilience. The question is no longer whether positions are filled. It’s whether the organization can maintain access, growth, and adapt to future workforce disruptions.

For many health systems, advanced practitioners (APs) have become a key part of the answer.  

Organizations that proactively integrate nurse practitioners, physician associates/assistants, and other APs into care delivery strategies are often better positioned to expand appointment availability, maintain continuity of care, and support long-term growth initiatives.

The Hidden Risks of Reactive Staffing

Healthcare organizations frequently address workforce challenges one vacancy at a time. While this approach can maintain short-term coverage, it can also create operational vulnerabilities that become apparent only when multiple workforce pressures emerge simultaneously.

Locum tenens coverage clinicians often play a valuable role during recruitment cycles, leaves of absence, seasonal demand fluctuations, and other periods of transition. Their greatest value comes when they support a clearly defined workforce strategy rather than serving as the only response to recurring staffing challenges.

When organizations repeatedly solve workforce challenges on a case-by-case basis, several risks can emerge:

  • Onboarding Fragility: Credentialing, primary source verification, travel coordination, orientation, and site-specific training often restart with every staffing need. These repetitive processes can delay clinician deployment and increase administrative burden.
  • Retention Exposure: When teams operate without a clearly defined long-term staffing framework, clinicians frequently absorb additional workload variability and uncertainty. Over time, these pressures can contribute to burnout, disengagement, and turnover.
  • Pipeline Stagnation: Building sustainable relationships with clinicians interested in rural, underserved, or hard-to-fill markets requires ongoing engagement. Reactive recruiting models often struggle to create and maintain those pipelines, which is why many organizations turn to locum tenens advanced practice staffing partnerships to keep candidate relationships active year-round.

The impact extends beyond staffing operations. Workforce instability can affect patient wait times, appointment access, clinician productivity, revenue capture, and service-line growth.  

Forward-thinking leaders often begin asking a different question:

What will our workforce need to accomplish six, twelve months, or twenty-four from now, and what steps are we taking today to prepare for that future?

Advanced Practitioners as Strategic Workforce Assets

Organizations often overlook a significant opportunity when AP integration begins only after a staffing gap appears rather than as part of a formal, ongoing advanced practice strategy. In those situations, the advanced practitioner role is frequently defined by what is missing rather than what the care model needs to achieve.

Healthcare organizations that proactively design AP roles can evaluate critical questions before staffing pressure emerges:

  • Which service lines are experiencing sustained growth?
  • Where can care teams expand access without compromising quality?
  • Which patient populations would benefit most from increased appointment availability?
  • How can physicians and advanced practitioners collaborate most effectively within a team-based model?
  • Which strategic growth initiatives require additional clinical capacity?

When AP positions are aligned with service-line objectives, access goals, and long-term workforce planning, they often become more attractive to candidates and more impactful for the organization. Defined responsibilities, intentional team design, and clear collaboration structures can help support both recruitment and retention.

Most importantly, advanced practitioners should not be viewed solely as staffing substitutes.

High-performing organizations use APs to expand care delivery capacity by complementing physician expertise and helping care teams operate at the top of their licenses.  

Consider a few examples:

  • Rural primary care clinics can use nurse practitioners to maintain preventive care, chronic disease management, and follow-up appointments during extended physician recruitment cycles.
  • Specialty practices can leverage physician assistants for medication management, patient education, routine assessments, and post-procedure follow-ups, allowing physicians to focus on higher-acuity cases.
  • Behavioral health programs can use AP-supported models to expand access in underserved communities.
  • Hospital medicine and urgent care programs can strengthen coverage and improve workforce flexibility in challenging recruitment environments.

This kind of impact doesn’t come from simply filling vacancies. They are the result of designing care models that incorporate advanced practitioner capacity as a long-term strategic advantage.

What Leaders Often Get Wrong About AP Expansion

Some healthcare organizations approach AP utilization through a narrow lens, viewing advanced practitioners primarily as replacements for physician capacity.

The most effective workforce strategies take a different approach.

Reactive view: APs replace physicians 

Strategic view: APs expand team capacity 

Reactive view: Fill vacancies 

Strategic view: Increase access and continuity 

Reactive view: Solve immediate shortages 

Strategic view: Support long-term growth 

Reactive view: Staffing solution 

Strategic view: Care delivery solution 

Reactive view: Temporary response 

Strategic view: Scalable workforce strategy 

Reactive View

APs replace physicians

Strategic View

APs expand team capacity

Fill vacancies

Increase access and continuity

Solve immediate shortages

Support long-term growth

Staffing solution

Care delivery solution

Temporary response

Scalable workforce strategy

Leading healthcare organizations recognize that APs are most effective when their roles are aligned with patient needs, physician collaboration models, clinical workflows, and growth objectives.

The question is not how advanced practitioners can replace physicians.

The question is how physician and AP teams can work together to deliver greater access, continuity, and flexibility across the care continuum.

How AP Utilization Supports Growth and Financial Performance

Workforce planning is not solely a staffing issue. It is also a growth issue.

Healthcare organizations that successfully integrate APs into care delivery models often gain the ability to:

  • Increase appointment availability.
  • Improve patient throughput.
  • Expand service-line capacity.
  • Support physician productivity.
  • Preserve patient access during recruitment transitions.
  • Reduce the operational impact of workforce disruption.

For executives responsible for both operational and financial performance, workforce capacity directly influences an organization’s ability to meet patient demand, capture revenue opportunities, and pursue strategic growth initiatives. As healthcare access challenges intensify, organizations with scalable workforce models may be better positioned to compete and grow.

Building Workforce Flexibility Through Integrated AP Models

Healthcare leaders understand that physician recruitment challenges are likely to remain a long-term reality. With physician shortages projected to reach up to 86,000 physicians by 2036, many organizations are reevaluating how care teams are structured.

Healthcare organizations that navigate these challenges most effectively often share one characteristic: they build workforce models that allow clinical capacity to scale alongside patient demand.

At Jackson and Coker, we’ve seen increasing interest from healthcare organizations seeking to move beyond vacancy-driven staffing decisions toward more proactive workforce planning approaches. Our advanced practitioner staffing solutions can help organizations identify talent that aligns with both immediate operational needs and long-term objectives.

An integrated AP workforce strategy often includes:

  • Demand Forecasting Tied to Access Goals: Projecting future patient demand allows organizations to identify staffing needs before access challenges emerge.
  • Credentialing and Verification Support: Efficient credentialing processes can reduce administrative burden, improve predictability, and accelerate onboarding timelines.
  • Deployment and Logistics Coordination: Coordinated clinician deployment can improve speed-to-fill and operational efficiency, particularly in rural and underserved markets.
  • Proactive Workforce Consulting: Planning before vacancies occur can create greater flexibility to evaluate clinical fit, cultural alignment, and long-term organizational readiness.

Measuring Workforce Capacity Beyond Vacancy Rates

Vacancy rates remain important, but they provide only a partial picture of workforce health. Healthcare leaders seeking a more comprehensive view of organizational capacity should also evaluate:

  • Patient wait times.
  • Appointment availability.
  • Clinician productivity.
  • Time-to-fill critical roles.
  • Turnover rates.
  • Reliance on temporary coverage.
  • Service-line growth capacity.
  • Patient access trends across key markets.

Together, these metrics provide a more accurate measure of organizational resilience, operational readiness, and long-term growth potential than vacancy rates alone.

The Future of Healthcare Requires More Than Coverage

Healthcare organizations face growing pressure to expand access, maintain continuity of care, and support growth despite persistent physician shortages and recruiting challenges. Meeting those demands requires more than filling vacancies as they arise.

The most resilient organizations build workforce capacity before disruption occurs. By strategically integrating advanced practitioners into care delivery models, healthcare leaders can strengthen access, improve workforce flexibility, and create a stronger foundation for sustainable growth.

The future of healthcare will likely be shaped less by physician-only delivery models and more by integrated, team-based care. Organizations that learn to optimize physician and advanced practitioner collaboration today may be better positioned to meet the access and workforce challenges of the next decade.

The question is no longer whether APs belong in the workforce strategy. It’s whether healthcare organizations are fully leveraging their potential.  

Build Workforce Resilience Before the Next Vacancy

Organizations that evaluate workforce needs only after a clinician departs often have fewer options and face greater operational disruption.

Healthcare leaders who proactively plan advanced practitioner utilization can position their organizations to maintain access, support continuity of care, and pursue growth with greater confidence.

Connect with a Jackson and Coker consultant to discuss how our advanced practice solutions and advanced practitioner recruiting support can help your organization strengthen access, build resilience, and prepare for future demand.

Common Questions

Advanced practitioners can help increase appointment availability, support preventive and chronic care management, improve continuity of care, and help organizations maintain patient access during physician recruitment cycles. When integrated strategically, advanced practitioners can help healthcare organizations scale capacity as patient demand grows.  

Integrating advanced practitioners proactively, rather than adding them only after a vacancy appears, can help healthcare organizations move from reactive staffing to a scalable workforce model. When AP roles are planned around service-line goals and physician collaboration, organizations can gain more consistent access, stronger continuity of care, and a more durable foundation for growth.

Filling vacancies addresses immediate staffing needs. Building workforce capacity focuses on creating a care delivery model that can adapt to physician turnover, changing patient demand, service-line growth, and future workforce challenges. Organizations with strong workforce capacity are often better positioned to maintain access during periods of disruption.

The most effective workforce planning typically occurs before staffing shortages emerge. Organizations that assess patient demand, growth objectives, and care delivery needs proactively often have greater flexibility to design advanced practitioner roles that support both immediate operations and long-term goals.

Healthcare staffing is shifting from reactive, vacancy-driven hiring toward proactive workforce planning. Physician shortages are projected to reach up to 86,000 physicians by 2036, and roughly 80% of healthcare facilities plan to maintain or increase their use of locum tenens clinicians. In response, more organizations are building workforce strategies around advanced practitioners, demand forecasting, and streamlined credentialing rather than filling roles one at a time.

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Federal facts for you.

We are a Federal Supply Schedule Contract holder. 

Federal Supply Schedule (FSS) Contract: 36F79723D0086, Professional and Allied Healthcare Staffing, effective March 15, 2023, through March 14, 2028.

NAICS Codes:
  • 561320: Temporary help services. 
  • 621111: Offices of physicians. 
  • 621112: Offices of physicians, mental health specialists. 
  • 621399: Offices of all other miscellaneous health practitioners. 
  • 621330: Offices of mental health practitioners.

Privileging.

Once you and our client agree to move forward with your assignment, our privileging team will assist you and the client in gathering information required by the healthcare facility to grant clinical privileges.

1

We contact the facility’s Medical Service Office (MSO) for their application and requirements.

2

We will assist you by pre-populating the facility’s application and sending to the MSO.

3

We will assist the MSO by following up on requested items.

4

MSO will grant privileges based on your training and experience, and you will be able to start your assignment.

Headshot photo of Maggie Youmans

Maggie Youmans

Executive Vice President

As Executive Vice President, Maggie Youmans leads specialty divisions, Sales Development, and the Enterprise and VMS teams. With more than 14 years of healthcare staffing leadership experience, she drives sales and recruiting strategy, develops high-performing leaders, and advances initiatives that support growth and customer success.  

A recognized voice in healthcare staffing, Maggie has served as a panelist at the Staffing Industry Analysts Healthcare Staffing Summit and contributed workforce planning insights to Becker’s Hospital Review. Her leadership experience spans specialty, enterprise, and VMS/MSP business lines, giving her a broad perspective on workforce strategy and organizational growth.  

Maggie earned dual BBA degrees in Marketing and Management from the University of Georgia and graduated magna cum laude. Outside of work, Maggie loves traveling, exploring new destinations, restaurants, and experiences with her husband and daughter.  

Connect with Maggie on LinkedIn.