The Benefits of Patient Centricity

What's the ROI for having a patient centered approach?

Today’s consumers are educated buyers, thanks to the Internet, which puts all the information to make an informed buying decision right at their fingertips.

Consumers of healthcare are no different. Patients are seeking more control over their healthcare options.

“Patient-centricity” has become a buzzword recently as organizations move towards a system where patients feel like active participants in their healthcare. In a patient-centricity, healthcare takes a patient centered approach, considering their patients’ preferences, needs and values. It gives the patients the autonomy to make their own decisions about their healthcare.

patient centered care

How does this benefit your relationship with patients?

Payment planning.

Some healthcare practices have begun to offer price estimations before procedures to increase transparency with patients from the get-go. These patients can plan ahead for their healthcare needs, increasing their overall satisfaction.

Better communication.

With a treatment plan centered around the patient’s wants and needs, she may be more open to fully communicate with you. There’s less chance that information (symptoms, medication interactions, worsening conditions) will slip through the cracks as the patient goes from one specialist to the next.

Emotional and spiritual well-being.

By treating the whole person, your patient will have her emotional needs taken into consideration, which we know has a profound impact on wellness.

Patient compliance.

When she feels like she has a say in her healthcare, she may also be more willing to be an active participant and comply with your recommendations.

By centering care around the patient, we focus on what she values most – living a happy, healthy life.

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Federal facts for you.

We are a Federal Supply Schedule Contract holder. 

Federal Supply Schedule (FSS) Contract: 36F79723D0086, Professional and Allied Healthcare Staffing, effective March 15, 2023, through March 14, 2028.

NAICS Codes:
  • 561320: Temporary help services. 
  • 621111: Offices of physicians. 
  • 621112: Offices of physicians, mental health specialists. 
  • 621399: Offices of all other miscellaneous health practitioners. 
  • 621330: Offices of mental health practitioners.


Once you and our client agree to move forward with your assignment, our privileging team will assist you and the client in gathering information required by the healthcare facility to grant clinical privileges.


We contact the facility’s Medical Service Office (MSO) for their application and requirements.


We will assist you by pre-populating the facility’s application and sending to the MSO.


We will assist the MSO by following up on requested items.


MSO will grant privileges based on your training and experience, and you will be able to start your assignment.

Headshot of Maggie Youmans

Maggie Youmans

Senior Vice President, Sales

As Senior Vice President, Maggie oversees several key specialty divisions and adjacent teams. With a demonstrated history of leading teams and developing individuals across the organization, she is dedicated to inspiring, challenging and empowering associates to achieve their personal and professional goals. 

Maggie earned degrees in marketing and management focused on consumer economics from the University of Georgia, Terry College of Business. She enjoys traveling with her husband to visit different bed and breakfasts. Together, they have been able to see the beauty within their own backyard and across the country.

Connect with Maggie on LinkedIn.

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Anne Anderson

Executive Vice President

"I'm passionate about the locum tenens industry - we make a real difference in the lives of both our heroic healthcare providers and the patients they treat."

Anne has been at the forefront of the evolution of locum tenens for more than 35 years. She’s a respected leader with expertise in corporate operations, risk management, credentialing, and travel services. Before joining Jackson + Coker, she served as Executive Vice President at Medical Doctor Associates, part of Cross Country Healthcare. 

An ardent industry advocate, Anne served several years on the Board of the National Association of Locum Tenens Organizations (NALTO), including two years as president. 

Anne received a bachelor’s degree in business administration from Spring Hill College. She is also a PADI open water diver and enjoys scuba diving. 

Connect with Anne on LinkedIn.